Narain Consultancyis a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel, voice, agents and bots, Narain Consultancyis trusted by more than 7000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and Education.

Customer expectations are evolving, and businesses face the challenge of balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Narain Consultancysteps forward as your transformative partner, offering an AI-powered communication solution to address all three!

We leverage AI to create co-pilots. These intelligent assistants seamlessly integrate across all communication channels (omnichannel), enabling personalized interactions with every customer. Imagine empowered agents receiving real-time guidance, leading to faster conversions and improved lead nurturing.

Narain Consultancy's impact extends beyond the agent experience. AI co-pilots automate repetitive tasks, freeing up valuable resources and reducing operating costs. Additionally, AI-powered self-serve options empower customers to find answers independently, boosting overall CX.

Narain Consultancygoes beyond technology. We partner with you to craft customized solutions that unlock the true potential of AI-driven communication. Narain Consultancywins when you win.

Let Narain Consultancybe your guide through the changing business landscape and a partner for all things from customer engagement to customer experience. We'll help you achieve your unique goals while empowering every conversation #likeafriend.